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    Marketing Hub·SMS & Email· 7 min read

    SMS Reactivation Templates for Beauty Pros in your city

    On average, a beauty client who hasn't booked in 90+ days is 7× less likely to ever return — unless you reach out. These SMS reactivation templates have been tested across hundreds of your city businesses on Beautifyx and consistently win back 15–30% of dormant clients.

    30-day no-show / soft nudge

    Hey {first_name}! It's been a few weeks — your color's probably ready for a touch-up. Want me to grab you a spot this week in your city? Reply YES and I'll send times.

    Hi {first_name} 🌸 Noticed you haven't booked in a bit — anything I can do? Happy to fit you in this week in your city if you're due.

    60–90 day reactivation

    Hey {first_name} — long time! We miss you at the your city studio. Booking now and mentioning this text gets you 15% off your next visit. Want me to send times?

    Hi {first_name}, just checking in 💕 Your last appointment was a while back. If life got busy, totally get it — but if you want to come back, I'll comp a deep condition with your next service in your city.

    Win-back with offer

    {first_name}! We have new packages launching in your city this month — and OG clients like you get first dibs + 20% off. Want me to send the link?

    Hey {first_name}, we're running a limited “welcome back” promo for clients we haven't seen in 90+ days: $25 off any service over $75 in your city. Reply BACK to claim 🎁

    Birthday + occasion based

    Happy birthday {first_name}! 🎉 As our gift, your next service in your city is 20% off — valid through end of next month. Want me to book you in?

    Hey {first_name} — anniversary alert 🥂 It's been exactly 1 year since your first visit to our your city studio! Thanks for trusting us. Free upgrade on your next service if you book this month.

    Last-minute cancellation fill

    {first_name} — just got a same-day cancellation for {time} in your city. First reply gets the chair. Want it?

    Quick one {first_name}: tomorrow at {time} just opened up in your city. Thought of you first — want it?

    Built for every beauty pro — solo, booth renter, mobile, or salon

    Take bookings, build a website, and get paid — free to start, card required.

    Send SMS reactivations in 30 seconds in your city

    Whether you rent a booth, work from home, run a mobile business, or own a multi-chair salon — join thousands of beauty pros using Beautifyx to take bookings and get paid.

    Frequently asked questions

    Is SMS marketing legal for salons in your city?

    Yes, as long as the client opted in (booking with you usually counts as transactional opt-in). For promotional SMS, include “Reply STOP to opt out” and avoid texting before 8am or after 9pm local time per TCPA rules.

    How often should I send reactivation texts?

    Once at 30 days, once at 60 days, and once at 90 days for lapsed clients. After 90 days, a single quarterly win-back blast is plenty — anything more risks unsubscribes.

    What reply rate is normal?

    For tested templates in your city markets, expect 12–25% reply rates and 8–18% rebooking rates within 7 days. Personalization (using their first name + last service) roughly doubles both.

    More marketing playbooks

    Everything Beautifyx actually does

    One place to run bookings, payments, clients, staff and marketing — built for beauty, wellness and birth professionals.

    Online booking

    A booking page clients can use 24/7, with deposits, reminders and no double-bookings.

    Payments & checkout

    Take cards, cash, tap to pay and payment links, with receipts sent automatically.

    Client records

    Visit history, notes, photos, consent forms and intake forms in one client file.

    Marketing & reminders

    Automatic appointment reminders, review requests and campaigns to past clients.

    Inventory & costs

    Track product use per service so you can see the real profit on every appointment.

    Your own website

    A booking-ready site and public profile that gets you found by new clients.

    Start free, grow into the full platform

    Pick the door that fits where you are today. All three lead to the same place: a business that books itself.

    Claim your free profile

    Free profile: add your services, photos and hours so clients can find and book you.

    Price your services properly

    Free calculators for pricing, profit, no-shows and commission — no account needed.

    Run the whole business

    Bookings, payments, clients, staff, marketing and reports. 14-day free trial, then $29.99/month with unlimited staff.

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